What This Does
Welcome emails that sound like a real person wrote them. Not “We’re thrilled to have you!” corporate speak.
DatBot’s Email folder includes 24 email prompts covering the entire customer journey. For welcome and onboarding specifically:
- Welcome Email - First Contact - that crucial first impression
- Welcome and Setup Guide - getting them started right
- First Success Milestone - celebrating their first win
- Training Resources Guide - pointing them to what matters
Your welcome email sets the tone for everything. Get it right.
How to Access
- Open DatBot and look at the right-hand panel
- Find the Email folder and click to expand it
- Click Welcome Email - First Contact to use it
- Or click the pencil icon to add your brand voice and specifics
Want the full email strategy breakdown? Read the complete email marketing guide.
Use Cases
SaaS onboarding. Point new users to their first quick win. Not a feature list - one specific action they can complete in 5 minutes.
Newsletter signups. Tell them what to expect, give them your best content piece, show them how to whitelist you.
E-commerce first purchase. Thank them, set delivery expectations, maybe offer something for next time.
B2B trial starts. Acknowledge they’re busy, point to one resource, give them a real person to contact if stuck.
Community welcomes. Make them feel like they joined something, not just subscribed to something.